privacy policy.
effective date: august 7, 2023
at dotdotdot (“dotdotdot,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. this privacy policy explains how we collect, use, and protect information when you visit our website, make a purchase, sign up for emails or sms, or otherwise interact with our brand.
information we collect.
we may collect the following types of information:
personal information.
when you place an order, subscribe to our newsletter, enter a giveaway, or contact us, we may collect:
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name
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email address
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phone number
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shipping and billing address
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payment information
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order history
automatically collected information.
when you visit our site, we may automatically collect:
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ip address
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browser type
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device information
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pages visited
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time spent on site
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referral sources
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cookies and tracking data
how we use your information.
we use your information to:
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process and fulfill orders
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provide customer support
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send order updates and shipping notifications
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send marketing emails or sms messages (if you opt in)
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improve our website, products, and customer experience
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analyze website traffic and ad performance
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prevent fraud and protect our business
marketing communications.
if you subscribe to our email or sms marketing, you may receive updates about:
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product launches
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restocks
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promotions
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brand news
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exclusive offers
you can unsubscribe at any time using the unsubscribe link in emails or by replying stop to sms messages.
sharing your information.
we do not sell your personal information.
we may share information with trusted third-party services that help operate our business, including:
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payment processors
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shipping providers
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email and sms marketing platforms
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analytics providers
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advertising partners
these providers only receive information necessary to perform their services.
cookies & tracking technologies.
our website may use cookies and similar technologies to:
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remember your preferences
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improve site functionality
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analyze traffic and performance
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deliver relevant advertising
you can manage cookie settings through your browser preferences.
data security.
we take reasonable measures to protect your information using industry-standard security practices. however, no method of online transmission or storage is completely secure.
your rights.
depending on your location, you may have rights regarding your personal information, including the right to:
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access your data
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correct inaccurate information
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request deletion of your data
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opt out of marketing communications
to make a request, contact us using the information below.
third-party links.
our website may contain links to third-party websites. we are not responsible for the privacy practices or content of those websites.
children's privacy.
our website is not intended for children under 13, and we do not knowingly collect personal information from children.
changes to this privacy policy
we may update this privacy policy from time to time. updates will be posted on this page with a revised effective date.
contact us.
if you have any questions about this privacy policy, you can contact us at:
dotdotdot
chicago, illinois
email: hello@dotdotdotbykook.com
website: dotdotdotbykook.com